We're here to help you any way we can. Below you'll find the three best ways to get your questions answered quickly and accurately.
1. Review the top Sign in questions for an instant answer.
- I can't login and I'm seeing an error that my email isn't recognized when I go to Launchpad. Why can't it find my account?
- One of my users forgot their password. How can I get them logged in?
- I have multiple 37signals IDs. Can I merge them together?
- How do I get a 37signals ID?
- I already have a 37signals ID. Do I have to create a new one for a new account?
2. Search all questions and see answers show up as you type.
3. File a ticket for a personal response from our support team.
Response time is within a few hours during business hours (–).