If we upgrade will we be billed twice this month? If we downgrade will we be prorated?
When you upgrade you are instantly upgraded to the higher plan but you don’t have to pay the higher price until next month’s bill. When you downgrade you are instantly downgraded, but you don’t begin paying the lower rate until next month’s bill.
Categories: Basecamp Classic, Billing & account
Need more help?
- Contact our support team and we’ll get back to you within an hour (M–F, 9am–6pm CT).